A user account gets locked if the user enters an incorrect password too many times, usually more than 3 times.
The account stays locked for 30 minutes, after which it is unlocked automatically.
If you do not remember your password, we recommend resetting it after the lock-out period is finished.
If you are still experiencing issues after resetting your password or you have not received a reset login email, please contact your Beekeeper admin in your company.
Comments
0 comments
Please sign in to leave a comment.