User FAQs
Frequently asked questions about using Beekeeper
App Installation
- How do I find my Apple ID Country?
- Which browsers and mobile devices are supported?
- How do I download Beekeeper on an iPad?
- Beekeeper iPad/Tablet App
- Can I install the app on multiple devices?
- How do I download the app?
Login & Password
- Updating Beekeeper's login language to match your phone (Android)
- What if my account is locked?
- How do I log in on mobile using a QR code?
- I haven't received the password reset email. What can I do?
- I've changed my phone and cannot log in anymore. What can I do?
- What is my company ID?
Your App Settings
- Which data is shared on the app (Android phones)
- Viewing PDF documents in Beekeeper on Web, Android & iOS
- How do I set up and manage pin code & biometric login authentication?
- How do I manage notifications?
- How much data and storage space will Beekeeper use?
- Some details are incorrect in my profile, how can I get them changed?
Chats
- Chats Settings
- Chats: How do I use emojis in the web app?
- Privacy of chats: Can my boss read my messages?
- How does the Call Button in Chats work?
- How do I translate chat messages?
- How do I archive a Chat?
Posts
- Video Processing Error in Posts
- How do I translate posts and comments?
- Can I edit a post after I posted it?
- Can posts be deleted?
- How can I send a link to a specific post to somebody?
- How do I tag a colleague in a post or comment?