The error messages seen in the Workflows Execution History can be cryptic to understand. To help you figure out what they mean, we created a list of the most common errors you may encounter.
If there is another error that is not on this list, or you need further support, raise a ticket with Beekeeper Support
Error Message |
What it means |
---|---|
An identifier (UUID format) was expected, but instead got: [value] |
The magic variable that you selected does not deliver a matching input. Please select a suitable magic variable or raise a ticket with Beekeeper Support to troubleshoot this step. |
Cannot find a number in Cannot parse [value] as integer |
The input is missing a number under “value”. Please define a value that is a numerical digit (e.g. 5 instead of five). |
Cannot parse date from: [value] |
The date should have the format: YYYY-MM-DD. For example 2024-10-15. |
URL format expected, got [value] |
The link, photo, or file attachment is missing a corresponding URL. If you want to upload an image or file, please upload it first to the Document Library and link the URL to the attachment. |
Cannot find any comparator for input |
The inputs under “Rule” and “Value” in your Branching step cannot be compared. Please select comparable inputs. (e.g. date and date, number and number, text and text.) |
Invalid storage key: [value] |
Special characters (e.g. $,%,/) and emojis cannot be used in file names. |
HTTP 400 Bad Request |
The Beekeeper API identified an error. Raise a ticket with Beekeeper Support to troubleshoot this step. |
Attachment is neither valid file key nor url |
The attachment input includes not supported values. Please check Attachments in workflows and fix the value. |
The message was not sent, this is likely due to invalid HTML formatting tags |
The formatting markup in the message was likely not valid. Please refer to “Rich text formatting in messages sent through Workflows” |
Unexpected number of attachments: [value] |
The action supports a single attachment only but was given multiple attachments. |
Required input 'user_id' was not provided |
The user input was either not provided or the selected magic variable references is an empty value. Please ensure the input is filled with a non-empty value. |
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