On your desktop
- Click the conversation bubble
- Click "Create New"
- Click "Chat"
- Type in the name of the individual the message is for
- Enter a message and click “Send”
On the Mobile App
- Click the “Chats” button
- Click the compose button ( + button)
- Search for the individual the message is for
- Select the individual
- Enter a message and click “Send”
At this point in time, it is not possible to add further participants to a 1:1 chat, if you would like to include more people you need to set up a new Group Chat.
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